TERMS OF USE for www.CityPsychotherapy.London The following terms and conditions apply to the use of this site When you enter City Psychotherapy London web site you acknowledge and agree to be bound by the terms and conditions of the site. These terms and conditions may be modified from time to time at the sole discretion of Diane Griffiths Registered Psychotherapist. Each time you access this web site you will be deemed to have accepted any such changes. Entry to and use of City Psychotherapy London web site is entirely at your own risk. The content of the City Psychotherapy London web site and the content of any personal messages is available for personal non-commercial use only. Diane Griffiths holds the copyright to the work. The work is property which is protected by copyright and other intellectual property laws. Users may not exploit any part of the content in any way without the written permission of the copyright owner. Diane Griffiths reserves editorial rights over any material submitted for inclusion in City Psychotherapy London. Such material will be included solely at the discretion of Diane Griffiths and then only in good faith and without representation as to its accuracy. Diane Griffiths assumes no responsibility for the contents of any other web sites to which City Psychotherapy London web site has links. Such links are provided for information and convenience only and do not imply endorsement of material on any other site. Any ‘recommendation’ is based upon the general description of the site owner and not on a detailed consideration of the site content. All liability with regard to your access of such linked web sites is disclaimed. While Diane Griffiths takes reasonable care to compile accurate information and keep it up-to-date, the correctness and completeness of this quantity of information cannot be guaranteed. Subject to any liability which may not be excluded by law, Diane Griffiths is not responsible for any loss, damage or expense resulting from the use of any information contained in this web site. The content of City Psychotherapy London web site is subject to change without notice at the editorial discretion of Diane Griffiths. Uninterrupted access to this web site or the sites to which it links cannot be guaranteed. Diane Griffiths cannot accept responsibility for any damage arising from loss of use of this information. As a user you acknowledge that information contained within the City Psychotherapy London web site is not intended to be nor is to be treated as a substitute for professional medical advice relative to a specific medical condition or question. The therapeutic procedures in this site are based on the training and personal experiences and research of Diane Griffiths. Because there is always some risk involved Diane Griffiths is not responsible for any adverse effects or consequences resulting from the use of any suggestions, preparations, or procedures described in this web site. Please do not use this web site if you are unwilling to assume the risk. This legal statement and the disclaimers and exclusions contained within it shall be governed in accordance with English law and subject to the jurisdiction of the courts of England and Wales. If any one or part of these conditions is held to be invalid the remainder will continue to have effect. If you access City Psychotherapy London from outside the UK it is your responsibility to ensure the suitability and legality of any medicines purchased for use in your area. If you have any comments or suggestions about City Psychotherapy London web site please contact us. Contact us This website is owned and operated by City Psychotherapy London. If you have any questions about our terms & conditions, please contact us: by email diane@citypsychotherapy.london
Internet Privacy and Cookies Policy Who I am and What I collect and use I, Diane Griffiths, do not collect, use or disseminate any personal information about you via this website. Personal information is restricted to your mobile phone number and email address and only collected once a counselling, psychotherapy or coaching contract is entered into and is not held on this website; these are held using your first name and an initial only on a hand-written contact list which is used solely to contact you using your initials only on my mobile phone and your email address is on my contacts list which is used solely to contact you. I do not use my contact list for research, sale or advertising. This is regulated under the General Data Protection Regulation which applies across the European Union including the United Kingdom and we are responsible as ‘controller’ of that personal information. If a testimonial (for marketing purposes) is offered your name will be changed to protect your confidentiality. This Privacy Policy does not apply to the practices of third parties that I do not own or control. Who I share your personal information with I do not share your personal information with anyone. I make very brief abbreviated hand-written notes after some sessions in order to remind myself of the theme of our discussions. These notes are identified with your initials only and the date of the session. I adhere to a Code of Conduct and ethical requirement under the British Association for Counsellors and Psychotherapists' (BACP) Ethical Framework; the limits to that confidentiality include my legal requirement to report to a relevant authority any current terrorist activity, money laundering, people trafficking, and child abuse (that cannot be resolved within the context of sessions). I receive professional supervision from a qualified and experienced professional, accredited supervisor who is bound by the same code of ethics and conduct; the BACP. How long do I keep your personal data? Once your sessions with me have ended all your personal data is deleted. Your Rights Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to: Fair processing of information and transparency over how I use your personal information Access to your personal information and to any other supplementary information that this Privacy Notice is already designed to address Require me to correct any mistakes in your information which I hold Require the erasure of personal information concerning you in certain situations Receive the personal information concerning you which you have provided to me, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations Object at any time to processing of personal information concerning you for direct marketing Object in certain other situations to my continued processing of your personal information Otherwise restrict my processing of your personal information in certain circumstances For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation. If you would like to exercise any of those rights, please: email me at diane@citypsychotherapy.london Let me have enough information to identify you (e.g. your name and email address), Let me know the information to which your request relates Keeping your personal information secure I have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. I limit access to your personal information to those who have a genuine business need to know it which is only to relevant authorities and under legally required circumstances. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. I also have procedures in place to deal with any suspected data security breach. I will notify you and any applicable regulator of a suspected data security breach where I am legally required to do so. How to Complain I hope that I can resolve any query or concern you raise about my use of your information. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in my case that is the BACP, or the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or by telephone: 0303 123 1113. Cookie Policy What Are Cookies? Cookies are bits of information (memory files) stored in your browser by sites you visit. As is common practice with almost all websites, this site uses cookie to improve your experience by remembering your preferences and enable other cookie-based features (e.g. analytics). Our Cookies When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence. In order to provide you with a better experience and remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page. Third-Party cookies In special cases, we also use cookies provided by trusted third parties like Google Analytics. Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. How To Disable Cookies? Most browsers let you refuse to accept cookies. See your browser Help or Tool for how to do this. Be aware that disabling cookies may affect the functionality of this and many other websites you visit. Therefore, it is recommended that you do not disable cookies. Changes to this Privacy Policy This privacy notice was first published on 25th May 2018. I may change this privacy notice from time to time. You should check this policy occasionally to ensure you are aware of the most recent version. How to Contact me Please contact me if you have any questions about this privacy notice or the information I hold about you. If you wish to contact me, please send an email to diane@citypsychotherapy.london or write to:- The Fleet Street Practice 4th floor 89 Fleet Street London EC4Y 1DH